Privacy policy

The company Sinapsi S.r.l., with registered office at Giovanni Pacini 93, 20131 Milano (MI), Italy (hereinafter “Sinapsi” or the “Company”),pursuant to EU Regulation No. 2016/679 (hereinafter “GDPR”), is committed to protecting and respecting your privacy.

Subject of Processing

This notice (together with other documents referred to herein) describes the personal data (“Personal Data”) that the Company collects from users of the website and how it is processed.

Purposes of Processing

The Personal Data is collected and processed by the Company in order to respond to user requests via email or telephone. The use of the information described above is permitted by the applicable law on the protection of Personal Data, as it is:

The Company does not make automated decisions solely based on automatic processing, including profiling, which produces legal effects on the user or has similar consequences. The Company retains information for the period necessary to fulfill legal obligations. The retention period of personal information depends on the purpose for which the data is processed and the tools with which such personal information is processed. However, it is not possible to reasonably specify the retention period in this Policy. The criteria used to determine the applicable retention period are strictly related to the time (i) necessary for the relevant purpose, (ii) necessary for the performance of the commercial relationship with the user, (iii) accepted by the user and/or (iv) required by applicable laws.

Sharing of Personal Data with Third Parties

To facilitate efficient use of information and to provide users with content and/or resources, information is disclosed to third parties. However, such disclosure will only occur in the following circumstances:

Transfer of Personal Data

The Personal Data collected may be transferred and processed in one or more countries within or outside the European Economic Area. Data is transferred outside the European Economic Area only to countries that the European Commission considers to offer an adequate level of protection, or where the Company has implemented appropriate safeguards to preserve the confidentiality of such information.

Data Security

Although the Company is committed to doing everything possible to protect personal information, it is noted that transferring information over the internet is not entirely secure and the security of Personal Data transmitted to the website or to third parties cannot be guaranteed; for this reason, any data transmission is at the user’s risk. However, rigorous operational procedures and appropriate technical and organizational security measures are applied to prevent any unauthorized access, alteration, deletion, or transmission of such personal information.

User Rights

Articles 15 to 22 of the GDPR grant the user, as a data subject, the exercise of specific rights outlined below:

Exercise of Rights

In order to exercise their rights, the user may write to the following email address: It is also possible to lodge a complaint regarding the processing of Personal Data with the local Privacy Authority.

Changes to this Privacy Policy

The terms of this Policy may change from time to time. The Company will publish any substantial changes to this Policy by proper communication on this website or by contacting the user through other channels.


We inform you that questions, comments, and requests regarding this Policy should be addressed to the Company at the following email address:

Last update: 24.01.2024